Frequently Asked Questions
Everything you need to know about shopping with Cinco.
How do I determine my size at Cinco?
Each product page features a detailed 'Size Guide' with specific measurements. As our collections range from tailored to oversized fits, we recommend checking the specific dimensions for each garment before purchasing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund to the original payment method may incur a small restocking fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery. You will receive a tracking number via email as soon as your order ships.
Where are Cinco garments manufactured?
We pride ourselves on ethical production. Our garments are designed in-house and manufactured in certified factories that adhere to fair labor practices and high-quality craftsmanship standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Cinco pieces?
To ensure longevity, we recommend following the care label instructions on each garment. Generally, we advise washing in cold water and hanging to dry to maintain the fabric integrity and fit.